Located along the M62 Corridor
The Role
We are currently working with a manufacturer and installer of fast paced, packaging machinery who are due to increased demand looking to recruit a Field Service Engineer.
Job Description
You will be responsible for the installation, service and maintenance of machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with converting and sales teams to meet the needs of the customer.
Duties
- Responsible for the installation, service and maintenance of Fast machinery
- Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary
- Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs
- Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues
- As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projects
- Applies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.
- Prepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changes
- Reports on progress of projects / assignments to all internal and external stakeholders
- Conducts audits, evaluations and assessment of machine systems / performance results
- Liaises with other companies / OEM's working on common projects
The Person
Qualifications and Experience
- 4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageous
- Experience/working for -Kliklok, Bradman lake, Adco, Westorock, Freemantle, KHS, Krones, Tetrapak or workinn in the Beverage or food sector
- Technical training with graduation or education of industrial or mechanical engineering
- Demonstrated ability to read electrical, mechanical engineering PLC and operator interface knowledge/experience.
- Working knowledge of continuous improvement methods, i.e. Six Sigma methodology
- Must be prepared to travel if required on short notice.
- Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.
- Effective communicator, both orally and written, with internal and external customers
- Successfully identifies root causes and resolves problems and issues